Jump to content
Sign in to follow this  
HIHB News Bot

Service Interruptions & Problems This Week

Recommended Posts

HIHB News Bot

Hello players!

We know the last week has been rough. We had problems over the weekend, and our login servers were down today. We’re trying to move faster to solve important problems that negatively impact your experience, but sometimes when you move fast, you break things. This is not an excuse, but rather an attempt to explain why there has been some turbulence over the last week. But we have also seen some great results.

In our recent update, PUBG has added a feature that splits the matching pool based on players' ping and players with similar pings end up playing in the same match instance. The results of this addition were positive. Some servers saw more than 30% decrease in network problems, as compared to the pre-update figures, allowing for a more stable and enjoyable network environment. However, this doesn't mean that our work is done. Our team is continuing their efforts to implement further improvements.

Despite the ping-based matchmaking, we have seen that some regions are still experiencing a gameplay environment that isn't as enjoyable as it could be. We are looking into various measures that we could use to alleviate the issues players are experiencing in these regions. We’ll let you know when we have more results to share.

Please know that when we break things, it’s not because we don’t care. It’s because we care enough to move fast, and take risks that are intended to improve your experience. Thank you so much for the patience and understanding that you give us, especially when we break things. 

Thank you.

View original article

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

Sign in to follow this